Shahid Beheshti University - Faculty of Management and AccountingJournal of Business Management Perspective2251-6050152620160521133296291FAJournal Article20160629https://jbmp.sbu.ac.ir/article_96291_3f7e662c011d5ee48474b28f8d29360a.pdfShahid Beheshti University - Faculty of Management and AccountingJournal of Business Management Perspective2251-6050152620160521335096315FAJournal Article20160629https://jbmp.sbu.ac.ir/article_96315_e1d2b991bf5928d1cfc86830c73b04db.pdfShahid Beheshti University - Faculty of Management and AccountingJournal of Business Management Perspective2251-6050152620160521516796320FAJournal Article20160629https://jbmp.sbu.ac.ir/article_96320_eac570f2d17d6a4e74cd1b29f42d567c.pdfShahid Beheshti University - Faculty of Management and AccountingJournal of Business Management Perspective2251-6050152620160521698896326FAJournal Article20160629https://jbmp.sbu.ac.ir/article_96326_6e65a7ba1fbc1bf7301a74eebd9cbaee.pdfShahid Beheshti University - Faculty of Management and AccountingJournal of Business Management Perspective2251-60501526201605218910596331FAJournal Article20160629https://jbmp.sbu.ac.ir/article_96331_c0646df5b34e59a1ec869ec2f35154cb.pdfShahid Beheshti University - Faculty of Management and AccountingJournal of Business Management Perspective2251-6050152620160521The effect of improving the quality of electronic banking services on Performance electronic banking toolsThe effect of improving the quality of electronic banking services on Performance electronic banking tools10612296280FAJournal Article20160118Today, the banking industry not only from banks but also the necessity of using electronic payment by bank customers felt and customers will want to use this type of service. This study sought to examine the relationship between the quality of electronic services and the use of e-banking customers in Iranian banks. For this reason, population 8 Iranian banks selected using exploratory factor analysis and regression analysis examined the research
The purpose of this research is discussed. The results indicated the criteria for measuring the quality of the bank's electronic services banks , depending on the quality of services provided on the number of transactions and number of transactions of sale terminals provide ATMs showcase the positive effects but the effect of improving the amount of the transaction was not approvedToday, the banking industry not only from banks but also the necessity of using electronic payment by bank customers felt and customers will want to use this type of service. This study sought to examine the relationship between the quality of electronic services and the use of e-banking customers in Iranian banks. For this reason, population 8 Iranian banks selected using exploratory factor analysis and regression analysis examined the research
The purpose of this research is discussed. The results indicated the criteria for measuring the quality of the bank's electronic services banks , depending on the quality of services provided on the number of transactions and number of transactions of sale terminals provide ATMs showcase the positive effects but the effect of improving the amount of the transaction was not approvedShahid Beheshti University - Faculty of Management and AccountingJournal of Business Management Perspective2251-6050152620160521Difference between Men and Women in Received Gift CompensationDifference between Men and Women in Received Gift Compensation1231399628510.29252/jbmp.15.26.123FAMohsenAkbariAssistant Professor, UnAssistant Professor, University of Guilaniversity of GuilanMostafaEbrahipourAssistant Professor, University of GuilanMasoumehHadaddiMSc. Business Administration, University of Guilan.Journal Article20161022Gift giving is features of traditional as well as modern societies and also, is part of symbolic exchange rituals. The objective of this research is to investigate the impact of received gift value on intention to gift compensation of gift receivers with moderating role of gender and with mediating role of obligation. In this study, 341 gift shop customers were surveyed. Smart Partial Least Square (PLS) was employed to analyze data. Analysis shows that received gift value has an impact on intention to gift compensation and this impact is greater with the mediating role of obligation. Also analyses show that gender moderates the relation between received gift value and gift compensation intention and the men are more intended compensate the received gift compensation.Gift giving is features of traditional as well as modern societies and also, is part of symbolic exchange rituals. The objective of this research is to investigate the impact of received gift value on intention to gift compensation of gift receivers with moderating role of gender and with mediating role of obligation. In this study, 341 gift shop customers were surveyed. Smart Partial Least Square (PLS) was employed to analyze data. Analysis shows that received gift value has an impact on intention to gift compensation and this impact is greater with the mediating role of obligation. Also analyses show that gender moderates the relation between received gift value and gift compensation intention and the men are more intended compensate the received gift compensation.https://jbmp.sbu.ac.ir/article_96285_add94d69e895f8d43a66240425908775.pdfShahid Beheshti University - Faculty of Management and AccountingJournal of Business Management Perspective2251-605015262016052114115996295FAJournal Article20161022https://jbmp.sbu.ac.ir/article_96295_420a96054e8e8eab94aad6a59b3a79cd.pdfShahid Beheshti University - Faculty of Management and AccountingJournal of Business Management Perspective2251-605015262016052116117896309FAJournal Article20161022https://jbmp.sbu.ac.ir/article_96309_62992678ff5a351ee4ec8da6b06a1974.pdfShahid Beheshti University - Faculty of Management and AccountingJournal of Business Management Perspective2251-605015262016052117919696312FAJournal Article20161022https://jbmp.sbu.ac.ir/article_96312_28660b7fe8c29928fe3394b2ab74e70b.pdf