Document Type : مروری


  1. آذر، عادل؛ و مؤمنی، منصور (1383). آمار و کاربرد آن در مدیریت. تهران: انتشارات سمت.
  2. حسن‌زاده، علی؛ و پورفرد، فروغ (1382). بانکداری الکترونیک. تازه‌های اقتصاد، شماره 100.
  3. حسن‌زاده، علیرضا؛ و الهی، شعبان (1387). بررسی نقش بانکداری الکترونیکی در تسهیل صادرات. پژوهشنامه بازرگانی، شماره 47، 235-265.
  4. سید جوادین، سید‌رضا؛ و یزدانی، شمسی (1384). بررسی عوامل موثر بر قصد استفاده مشتریان از خدمات بانکداری اینترنتی. دانش مدیریت، شماره 70، 45-61.
  5. صنایعی، علی (1380). بازاریابی و تجارت الکترونیکی (چاپ دوم). اصفهان: انتشارات جهاد دانشگاهی.
  6. لاجوردی، سید جلیل؛ و حاجی عسگری نوش آبادی، سمانه (1390). مدل پذیرش بانکداری اینترنتی. چشم‌انداز مدیریت بازرگانی، شماره 7، 95-109.
  7. هومن، حیدرعلی (1391). مدل‌یابی معادلات ساختاری با کاربرد نرم‌افزار لیزرل. تهران: انتشارات سمت.
  8. یعقوبی، نورمحمد؛ یزدانی، بدرالدین اورعی؛ و شاکری، رویا (1390). شناسایی و تحلیل عوامل تاثیر‌گذار بر پذیرش خدمات بانکداری اینترنتی. چشم‌انداز مدیریت بازرگانی، شماره 5، 41-55.
  9. Ajzen, L. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
  10. Akinci, S., Aksoy, S., & Atilgan, E. (2004). Adoption of Internet banking among sophisticated consumer segments in an advanced developing country. The International Journal of Bank Marketing, 22(3), 212-232.
  11. Cheng, T., Lama, D., & Yeung, A. (2006). Adoption of internet banking: An empirical study in Hong Kong. Decision Support Systems, 42(3), 1558-1572.
  12. Compeau, D., Higgins, C., & Huff, S. (1999). Social Cognitive Technology and Individual Reactions to omputing Technology: A Longitudinal Study. MIS Quarterly, 23(2), 145-158.
  13. Conner, M., & Armitage, C.J. (1998). Extending the theory of planned behavior: A review and avenues for further research. Journal of Applied Social Psychology, 28(15), 1429-1464.
  14. Dandapani, K. (2008). Internet banking services and credit union performance. Managerial Financ, 34(6), 437-446.
  15. Davis, F.D., Bagozzi, R.P., & Warshaw, P.R. (1989). User acceptance of computer technology: A comparison of tow theoretical models. Management Science, 35(8), 982-1003.
  16. Doll, W., Hendrickson, A., & Xiandong, D. (1998). Using Davis Perceived Usefulness and Ease-of-Use Instruments for Decision Making: A Confirmatory and Multi-Group Invariance Analysis. Decision Sciences, 29(4), 75-92.
  17. Edwin Cheng, T.C., Lam, D.Y.C., & Yeung, A.C.L. (2006). Adoption of internet banking: an empirical study in Hong Kong. Decision Support Systems, 42(3).
  18. Ernst & Young. (1999). E-Commerce: Customer Relationship Management. Special Report Technology in Financial Services, WWW.e&y.com/Reports.
  19. Fishbein, M., & Ajzen, I. (1975). Belief, Attitudes, Intention and Behavior: An Introduction to Theory and Research. Reading, MA: Addison-Wesley.
  20. Fishbein, M. & Ajzen, I. (1980). Understanding Attitudes and Predicting Social Behavior. First Edition, Prentice-Hall Inc, New Jersy.
  21. Goh, H. P. (1995). The diffusion of internet in Singapor, academic exercise, faculty of business administration. : National University of Singapore.
  22. Han, Sh. (2003). Individual Adoption of information systems in organizations: A literature review of the intention-based theories. Abo Akademi University, institute of advanced management systems research (IAMSR) ,Turku, Finland.
  23. Jaruwachirathanakul, B., & Fink, D. (2005). Internet banking adoption strategies for development country: the case of Thailand. Internet Research, 15(3), 295-311.
  24. Joseph, M., & Stone, g. (2003). An Empirical Evaluation of US Bank Customer Perceptions: the Impact of New Technology on Service Delivery in the Banking Sector. International Journal of Retail and Distribution Management, 31(4),190-202.
  25. Karjaluoto, H., Koivumaki, T., & Salo, J. (2003). Individual differences in private banking:empirical evidence from Finland. Proceedings of 36th Hawaii International Conference System Sciences, 131-140.
  26. Ko, K. H. (1990). Promotion of IT applications in Singapore: Policy issues and strategic thrusts. In C. Y. Kuo, C. M. Loh, & K. S. Raman (Eds.), Information technology and Singapore society: Trends, policies and applications, Singapore: Singapore University Press.
  27. Laukkanen, P., Sinkkonen, S., & Laukkanen, T. (2008). Consumer resistance to Internet banking: postponers, opponents and rejectors. International Journal of Bank Marketing, 26(6), 440-455.
  28. Leong, Y. L. (1997). ECH programme hits its Stride. Computer World, 3(13).
  29. Limayem, M., Khalifa, M., & Frini, A. (2000). What makes consumers buy from internet? A longitudinal study of online shopping. IEEE Transactions on Systems, Man, and Cybernetics-part A: Systems and Humans, 30(4), 421-432.
  30. Lu. J., Yu, C.S., Liu, C.E., & Yao, J. (2003). Technology Acceptance Model for Wireless Internet. Electronic Networking Application and Policy, 13(3).
  31. Madden, T. J., Ellen, P. S. Ajzen, I. (1992). A Comparison of the theory of planned behavior and the theory of reasoned action. Personality and Social Psychology Bulletin, 18(3).
  32. Mathieson, K. (1991). Predicting user intentions: Comparing the technology acceptance model with the theory of planned behavior. Information Systems Research, 2(3), 173-191.
  33. Miller, K. (2005). Communications theories: Perspectives, processes, and contexts. New York: McGraw-Hill.
  34. Moon J. W., & Kim, Y. G. (2001). Extending the TAM for a world Wide Web context. Information & Management, 38(4). 217-230.
  35. Naimi, S. ( 2007). factors influencing the adoption of internet banking. Master thesis of Lulea university.
  36. Ravi, V., Carr, M., & Sagar, N. V.(2007). Profilng of internet banking users in India using intelligent techniques. Journal of Services Research, 6(2), 61-73.
  37. Sathye, M. (1999). Adoption of Internet banking by Australian consumers: an empirical investigation. International Journal of Bank Marketing, 17(7), 324-334.
  38. Shih, Y. Y., & Fang, K. (2004). The use of decomposed theory of planned behaviour to study internet banking in Taiwan. Internet Research, 14(3), 213-223.
  39. Taylor, S., & Todd, P.A. (1995). Understanding Information Technology Usage: A Test of Competing Model. Information Systems Research, 6(2), 144-176.
  40. Vallerand, R. J., Pelletier, L. G., Deshaies, P., Cuerrier, J. P., & Mongeau, C. (1992). Ajzen and fishbein’s Theoey of reasoned action as applied to moral behavior: A confirmatory analysis. Journal of Personality and Social Psychology, 62(1), 98-109.
  41. Wan, W.W.N., Luk, C. L., & Chow, C.W.C. (2005). Customers adoption of banking channels in Hong Kong, International Journal of Bank Marketing, 23(3), 255-272.
  42. Wu, I. L., & Chen, J. L. (2005). An extension of trust and TAM model with TPB in the initial adoption of on-line tax: An empirical study. International Journal of Human Computer Studies, 62, 748-808.