نوع مقاله : علمی - پژوهشی
1 دانشجوی دکتری مدیریت بازاریابی، دانشکده علوم اداری و اقتصاد، دانشگاه اصفهان، اصفهان، ایران.
2 استادیار گروه مدیریت، دانشکده علوم اداری و اقتصاد، دانشگاه اصفهان، اصفهان، ایران
3 دانشیار گروه مدیریت، دانشکده علوم اداری و اقتصاد، دانشگاه اصفهان، اصفهان، ایران
عنوان مقاله [English]
Objective: The purpose of this study is to design a store brand competitiveness model for chain stores through store brand characteristics and customers' responses to environmental stimuli of chain stores.
Method: Using a quantitative approach as well as structural equation model, this study seeks to formulate and design a model of store environmental stimuli to achieve a competitiveness model in the field of store brand creation. This research is applied in terms of purpose and descriptive in nature. To collect the data, the questionnaire approach was considered along with library studies. The statistical population of this study was customers of convenience stores in Tehran. 384 questionnaires were distributed among samples members.
Results: Findings showed that environmental stimuli have a positive and significant effect on brand authenticity and shopping experience and brand authenticity can affect shopping experience and brand attachment and store brand image. The results also showed that brand authenticity and store brand image have a significant effect on the competitive position of chain stores..
Conclusion :This study showed that in order to achieve increased competitiveness and create a unique competitive advantage, stores can, with proper management of external and internal environmental stimuli, create the necessary conditions to create store brand competitiveness through the dimensions of brand authenticity, brand attachment, brand image and shopping experience.